Refund and return policy

We aim to provide high-quality products and customer satisfaction. If you experience an issue with your order, please read our policy below:

Returns

For health and safety reasons, we cannot accept returns of opened packages. Unopened and unused products may be eligible for return within 14 days of delivery.

Refunds

If your order arrives damaged, incorrect, or fails to arrive within 30 business days, please contact us at info@ivermectineu.com for a refund or replacement.

How to request a refund

Email us with your order number, photos (if applicable), and a description of the issue. Our team will process your request within 3–5 business days.